This comprehensive manual provides essential information on how to safely set up, use, and maintain your Viva water dispenser with fridge. Save this manual for future reference. 

Introduction

Welcome to the world of refreshing, pure water with your Viva Water Dispenser! This manual serves as your comprehensive guide to understanding and utilizing the features and functionalities of your Viva water dispenser. It is designed to help you enjoy the convenience and health benefits of having a reliable source of chilled, hot, or room-temperature water right at your fingertips.

Whether you’re a seasoned user or a first-time owner, this manual will provide you with detailed instructions on installation, operation, cleaning, and troubleshooting common issues. We encourage you to carefully read through each section to ensure you maximize the performance and lifespan of your Viva water dispenser.

Remember, your Viva water dispenser is an investment in your well-being. By following the guidelines and safety precautions outlined in this manual, you can ensure a smooth and enjoyable experience with your new water dispenser.

Features of the Viva Water Dispenser

The Viva Water Dispenser boasts an array of features designed to provide you with a convenient and refreshing water experience. Here are some key highlights⁚

• Self-Cleaning Technology⁚ Many Viva models feature an innovative self-cleaning system that injects unstable oxygen into the water cooler. This process destroys bacteria on contact, preventing the biofilm buildup that can occur in traditional water coolers. This ensures you always have fresh, sanitary water.
• Hot and Cold Water Dispensing⁚ Enjoy the convenience of having both hot and cold water readily available. The dispenser’s efficient cooling and heating systems deliver water at your desired temperature.
• Hidden Bottle Design⁚ The Viva water dispenser’s sleek design conceals the water bottle, creating a more aesthetically pleasing look in your kitchen or office. This eliminates the unsightly appearance of a large water bottle.
• LED Indicators⁚ The dispenser often features LED indicator lights to clearly display the status of the water temperature, whether it’s ready for dispensing, and other key functions.
• Energy Efficiency⁚ Viva water dispensers are designed with energy efficiency in mind. They utilize high-efficiency compressors and other technologies to minimize energy consumption.

These features combine to create a water dispenser that is not only functional but also aesthetically pleasing and easy to use.

Installation Instructions

Installing your Viva water dispenser is a straightforward process, but it’s important to follow these instructions carefully to ensure proper setup and safe operation.

1. Unpack and Inspect⁚ Carefully unpack the dispenser and inspect for any damage during transit. Ensure all components are present, including the water bottle, power cord, and any additional accessories.
2. Choose a Location⁚ Select a location for your dispenser that is level, stable, and near a power outlet. Ensure the location is well-ventilated and away from direct sunlight or heat sources.
3. Place the Dispenser⁚ Carefully place the dispenser in the chosen location, ensuring it’s upright.
4. Connect the Water Bottle⁚ Attach or insert the water bottle into the cooler, following the specific instructions provided in your model’s user manual.
5. Connect the Power Cord⁚ Plug the power cord into a grounded electrical outlet. Avoid using an adapter or extension cord, as these can pose safety risks.
6. Turn on the Dispenser⁚ Switch on the power to the dispenser. You might need to wait a few minutes for the cooling system to activate and the water to reach the desired temperature.

Once the dispenser is installed and powered on, you can begin enjoying refreshing, convenient water on demand.

Operation Guide

Operating your Viva water dispenser is simple and intuitive. Here’s a step-by-step guide to using your dispenser for both hot and cold water⁚

1. Choose Your Water Temperature⁚ Locate the hot and cold water dispensing buttons on the front of the dispenser. Select the button corresponding to your desired water temperature.
2. Dispense Your Water⁚ Press and hold the chosen button to dispense water. Release the button when you have the desired amount of water.
3. Hot Water Safety⁚ Always use caution when dispensing hot water. To avoid burns, carefully position your cup or container beneath the hot water spout and allow the water to flow slowly.
4. Water Flow Control⁚ Some Viva water dispensers feature a flow control lever that allows you to adjust the water dispensing speed. Use this lever to control the water flow rate as needed.
5. Cleaning and Maintenance⁚ To ensure optimal performance and sanitation, regularly clean the dispensing spouts and reservoir according to the cleaning instructions provided in your user manual.
6. Power Consumption⁚ When not in use, consider turning off the dispenser to save energy.

By following these simple operating instructions, you can enjoy refreshing, pure water from your Viva water dispenser for many years to come.

Water Bottle Installation

Installing a new water bottle in your Viva water dispenser is a straightforward process. Here’s a step-by-step guide to ensure a secure and leak-free installation⁚

1. Prepare the Bottle⁚ Before installing the bottle, ensure it’s clean and free of any debris. Gently remove the protective cap from the bottle’s opening.
2. Locate the Bottle Compartment⁚ On your Viva water dispenser, you’ll find a designated compartment for the water bottle. This compartment is typically located at the bottom or back of the dispenser.
3. Insert the Bottle⁚ Carefully lift the bottle and position it within the designated compartment. Make sure the bottle is securely seated and aligned with the dispenser’s water intake valve.
4. Secure the Bottle⁚ Depending on your Viva water dispenser model, you may need to secure the bottle using a locking mechanism or a bottle clamp. Consult your user manual for specific instructions on securing the bottle.
5. Check for Leaks⁚ After installing the bottle, inspect the connection point for any leaks. If you notice any leaks, immediately tighten the bottle or contact customer support for assistance.
6. Replace the Bottle Cap⁚ If your bottle has a reusable cap, replace it securely after installing the bottle to prevent contamination.

Once the bottle is installed, you can start enjoying fresh, cool water from your Viva water dispenser. Always remember to check for leaks periodically to ensure a reliable and safe water dispensing experience.

Cleaning and Maintenance

Maintaining your Viva water dispenser is crucial for ensuring optimal performance and hygiene. Regular cleaning and upkeep will help keep your dispenser in top condition and provide you with fresh, clean water for years to come. Here’s a detailed guide on cleaning and maintaining your Viva water dispenser⁚

1. Regular Cleaning⁚ Clean the exterior surfaces of your dispenser with a soft cloth and mild soapy water. Avoid using abrasive cleaners or harsh chemicals that could damage the dispenser’s finish.
2. Dispenser Interior⁚ For the interior, remove the bottle and any removable parts, such as the drip tray or the water tank. Wash these parts with warm soapy water and rinse thoroughly. Avoid using harsh chemicals, as they can leave residues that may affect the taste of your water.
3. Water Tank⁚ If your dispenser has a built-in water tank, clean it regularly with a solution of one gallon of water and 1 tablespoon of unscented household bleach. Rinse the tank thoroughly with clean water before reinstalling it.
4. Faucet Cleaning⁚ Clean the dispenser faucets with a damp cloth. If there are any mineral deposits or buildup, you can use a mild vinegar solution to remove them.
5. Water Filter⁚ If your dispenser has a water filter, replace it according to the manufacturer’s recommendations. A clogged filter can affect the taste and quality of your water.
6. Descaling⁚ If you use mineral water, you may need to descale your hot water tank periodically. Heated mineral water can cause mineral deposits to build up, which can affect the performance of the dispenser.
7. Check for Leaks⁚ Inspect your dispenser for any leaks or drips. If you find any, immediately address the issue to prevent damage to the dispenser or your surroundings.

By following these simple cleaning and maintenance guidelines, you can keep your Viva water dispenser clean, hygienic, and functioning at its best.

Troubleshooting Common Issues

While Viva water dispensers are designed for reliability, you may encounter occasional issues. This section provides guidance on troubleshooting common problems⁚

1. No Water Dispensing⁚
   • Check if the dispenser is properly plugged in and the power switch is turned on.
   • Ensure the water bottle is securely installed and the valve is open.
   • If the bottle is full, check if the water level sensor is functioning correctly.
   • Inspect for any blockages in the water lines or faucets.
2. Water Not Cold⁚
   • Ensure the cooling switch is turned on.
   • Check if the condenser at the back of the dispenser is hot. If not, contact service.
   • Reset the cooler by turning off the heating and cooling switches, unplugging it, and letting it sit for at least 2 hours before plugging it back in.
3. Water Not Hot⁚
   • Make sure the heating switch is turned on.
   • Check the water tank temperature. If it’s not hot, contact service.
   • Ensure the hot water tank is not clogged with mineral deposits.
4. Dispenser Beeping⁚
   • This could indicate an empty bottle, a malfunctioning sensor, or a blockage. Check the bottle and water lines.
   • If the issue persists, refer to your user manual for specific instructions.
5. Water Leaking⁚
   • Check for loose connections or cracks in the water lines.
   • Inspect the seals around the water bottle and the dispenser base.
   • If the leak continues, contact Viva customer support for assistance.

If you’re unable to resolve the issue using these steps, it’s recommended to contact Viva customer support for further assistance.

Safety Precautions

Your safety is paramount when using your Viva water dispenser. Please carefully follow these safety precautions to prevent accidents and ensure proper operation⁚

1. Electrical Safety⁚
   • Always unplug the dispenser before cleaning or performing any maintenance.
   • Do not use an adapter or extension cord.
   • Avoid contact with water while the dispenser is plugged in.
   • If the power cord is damaged, do not use the dispenser and contact Viva customer support for replacement.
2. Water Safety⁚
   • Use only clean, potable water in the dispenser.
   • Do not use hot water to clean the dispenser, as it could damage internal components.
   • Do not leave the dispenser unattended with hot water dispensing, as it poses a burn risk.
   • Never place the dispenser near a heat source or in direct sunlight.
3. General Safety⁚
   • Keep children and pets away from the dispenser when it’s in operation.
   • Do not place heavy objects on top of the dispenser.
   • Always follow the instructions provided in this manual.
   • If you notice any unusual sounds, smells, or leaks, immediately unplug the dispenser and contact Viva customer support.

By adhering to these safety precautions, you can ensure a safe and enjoyable experience with your Viva water dispenser.

Specifications

The Viva water dispenser boasts a range of specifications designed to deliver optimal performance and convenience. Here’s a breakdown of key features and technical details⁚

• Model⁚ 8LIECH-SC-SSS-5L-W (Hidden Bottle Water Cooler with LED Indicators)
• Power Supply⁚ 4.5 AMP
• Refrigerant Type⁚ R-134A
• Cold Water Power⁚ 100 Watts
• Cold Capacity / Peak Hour⁚ 1.0 Gallon / 3.79 L
• Cold Temp Range⁚ 3C ⸺ 10C / 37.4F ⸺ 50F
• Hot Water Power⁚ 425 Watts
• Hot Capacity / Peak Hour⁚ 1.0 Gallon / 3.79 L
• Hot Temp Range⁚ 85C ⸺ 95C / 185F ⸺ 203F
• Water Bottle Capacity⁚ 3 or 5 gallons
• Dimensions (W x D x H)⁚ 12.5″ x 13.5″ x 21″
• Weight⁚ 35 lbs
• Warranty⁚ 1 year

These specifications provide a comprehensive overview of the Viva water dispenser’s capabilities, ensuring you have the necessary information for optimal use and maintenance.

Warranty Information

Viva water dispensers come with a comprehensive warranty that covers defects in materials and workmanship. This warranty ensures peace of mind and protects your investment. Here’s a breakdown of the warranty details⁚

• Coverage⁚ The warranty covers defects in materials and workmanship for a period of one year from the date of purchase.
• Exclusions⁚ The warranty does not cover damage caused by misuse, neglect, accident, or improper installation. It also excludes damage caused by the use of non-approved parts or accessories.
• Remedies⁚ In the event of a covered defect, Viva will, at its discretion, repair or replace the defective product. Viva may also choose to provide a full refund for the product.
• Registration⁚ To ensure your warranty is valid, it’s essential to register your Viva water dispenser online or by contacting Viva customer support. Registration helps Viva track warranty information and provides you with timely support.
• Proof of Purchase⁚ When seeking warranty service, you will need to provide proof of purchase, such as a sales receipt or invoice. This documentation helps verify the date of purchase and eligibility for warranty coverage.

For any warranty-related inquiries or assistance, contact Viva customer support using the information provided in the “Viva Customer Support” section of this manual.

Viva Water Dispenser Models

Viva offers a range of water dispenser models designed to meet diverse needs and preferences. Each model boasts unique features and specifications, catering to various household and office requirements. Here are some of the prominent Viva water dispenser models⁚

• Viva Self Cleaning Stainless Steel Water Cooler⁚ This model stands out with its automatic self-cleaning system that eliminates bacteria buildup, ensuring fresh and sanitary water for years. It also features a hidden bottle design for a sleek and modern aesthetic.
• Viva 8LIECH-SC-SSD Model⁚ This model is known for its reliability and user-friendly features. It includes LED indicators to signal when water is ready to dispense, a high-efficiency compressor for optimal cooling, and a convenient bottom-loading system for easy bottle replacement.
• Viva 7LIECH-SC-SSF Model⁚ This model provides both hot and cold water dispensing options, making it ideal for various beverage needs. It features a user-friendly design with clear instructions and easy-to-access controls.
• Viva A1213364VB Model⁚ This refrigerator-type water cooler offers efficient cooling and convenient water dispensing. It is designed for indoor use and requires a standard power supply for operation.
• Viva 8LDIECH-SC-WFC-SSF Model⁚ This model features a display screen that provides information about water temperature and other settings. It also incorporates a self-cleaning system for maintaining hygiene and water purity.

To find the ideal Viva water dispenser for your specific requirements, consider factors such as water temperature options, bottle capacity, design aesthetics, and special features. Consult the Viva website or contact customer support for detailed information on each model and its specifications.

Viva Customer Support

Viva is committed to providing exceptional customer support to ensure a seamless and satisfactory experience with its water dispensers. Whether you have questions about product features, installation, troubleshooting, or warranty information, Viva’s dedicated support team is readily available to assist you.

The primary contact point for Viva customer support is their toll-free number⁚ 1-855-594-4755. This number is accessible during regular business hours, allowing you to connect with a knowledgeable representative who can address your concerns promptly. Alternatively, you can reach out to Viva through email at Whirlpoolelectrotemp.com. This email address serves as a convenient channel for inquiries and feedback, providing a written record of your communication.

Viva’s customer support team is trained to handle a wide range of inquiries, including⁚

• Product information and specifications
• Installation guidance and troubleshooting
• Warranty claims and repair services
• General inquiries and feedback

When contacting Viva customer support, it’s helpful to have your water dispenser model number readily available to ensure efficient assistance. You can also consult the Viva website for additional resources, including FAQs, user manuals, and product specifications.